{"id":3416,"date":"2020-06-19T15:33:44","date_gmt":"2020-06-19T13:33:44","guid":{"rendered":"https:\/\/www.bridgewatercandles.nl\/?page_id=3416"},"modified":"2025-06-04T09:53:18","modified_gmt":"2025-06-04T07:53:18","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.bridgewatercandles.nl\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n<h3 class=\"accordion_title\">Frequently Asked Questions<\/h3><div class=\"accordion\">\n\n\n\t<div id=\"accordion-1865979175\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1865979175-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-also-buy-the-products-at-a-local-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-1865979175-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I also buy the products at a local shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1865979175-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1865979175-label\">\n\t\t\t\n\n<p>Yes, we really encourage you to visit local shops. There you can also smell our products, get advise and make your best choice.<br>we have many selling points. Please find them at our <a href=\"\/store-locator\/\">shop locator<\/a>.&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4192531828\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4192531828-label\" class=\"accordion-title plain\" href=\"#accordion-item-when-will-my-order-arrive?\" aria-expanded=\"false\" aria-controls=\"accordion-4192531828-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>When will my order arrive?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4192531828-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4192531828-label\">\n\t\t\t\n\n<p>It depends on from which country you placed your order. You will receive a track and trace as soon as our delivery service received the package.<br>Usually that will be the day after you placed your order. During holiday and Covid 19 times you can expect delays, because we are dependent on the carrier.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2258909868\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2258909868-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-call-the-customer-service?\" aria-expanded=\"false\" aria-controls=\"accordion-2258909868-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I call the customer service?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2258909868-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2258909868-label\">\n\t\t\t\n\n<p>Please check our Frequently Asked Questions first to look for your answer. We prefer you send us an email info@bridgewatercandles.nl, our help desk is really busy at the moment.&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1205269381\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1205269381 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h5 class=\"uppercase\">Do you have another question?<\/h5>\n<p>Please contact our Customer Service.<br>Email: info@bridgewatercandles.nl<br>Phone: +31 252 255 035 <br>Monday-Friday 8:30 AM &#8211; 5:00 PM<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you have another question? Please contact our Customer Service.Email: info@bridgewatercandles.nlPhone: +31 252 255 035 Monday-Friday 8:30 AM &#8211; 5:00 PM<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3416","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/pages\/3416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/comments?post=3416"}],"version-history":[{"count":1,"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/pages\/3416\/revisions"}],"predecessor-version":[{"id":430272,"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/pages\/3416\/revisions\/430272"}],"wp:attachment":[{"href":"https:\/\/www.bridgewatercandles.nl\/en\/wp-json\/wp\/v2\/media?parent=3416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}