Frequently Asked Questions

COVID 19

We can ensure you that the orders are packet carefully and are happy to announce that most of the local shops are able to welcome clients. 

Can I also buy the products at a local shop?

Yes, we really encourage you to visit local shops. There you can also smell our products, get advise and make your best choice.
we have many selling points. Please find them at our shop locator

When will my order arrive?

It depends on from which country you placed your order. You will receive a track and trace as soon as our delivery service received the package.
Usually that will be the day after you placed your order. During holiday and Covid 19 times you can expect delays, because we are dependent on the carrier.

Can I call the customer service?

Please check our Frequently Asked Questions first to look for your answer. We prefer you send us an email info@bridgewatercandles.nl, our help desk is really busy at the moment. 

Do you have another question?

Please contact our Customer Service.
Email: info@bridgewatercandles.nl
Phone: +31 252 255 035
Monday-Friday 8:30 AM – 5:00 PM